Level 3 Business Administration Apprentice

Job description

Goonvean Fibres is one of Europe’s largest technical fibre manufacturers, supplying high-quality precision cut fibres and flocks to customers in more than 50 countries worldwide. We are looking for a motivated and organised individual to join our Imports & Exports team as a Level 3 Business Administration Apprentice. This is an excellent opportunity to gain hands-on experience in a global manufacturing business while working towards a recognised qualification.

About Goonvean Fibres

Since 2004, Goonvean Fibres has built a reputation for quality, innovation and exceptional customer service. Our products are supplied into a variety of industries including automotive, construction, cosmetics, filtration, paints and coatings, battery technology and oil and gas. Operating from our headquarters in Cullompton, we support customers across Europe, Asia, Africa, North America and South America through an extensive global distribution network.

Key responsibilities, Skills & experience etc:

• Provide administrative support for import and export orders.
• Assist with shipping documents including invoices, packing lists and delivery instructions.
• Maintain accurate records and ensure documentation complies with relevant regulations.
• Communicate with suppliers, customers, freight forwarders and customs brokers.
• Track shipments and assist with resolving delays or issues.
• Update and maintain departmental systems and databases.
• Respond to customer and supplier enquiries professionally.
• Support reporting and departmental performance analysis.
• Carry out general administrative duties including filing, scanning and email management.
• Excellent organisational and time-management skills.

Benefits

• Company pension through a salary exchange scheme
• 25 days annual leave plus bank holidays
• Employee Assistance Programme
• Special recognition/birthday day off
• Paid social impact day
• Life assurance
• Healthcare cash plan
• Cycle to work scheme
• Employee discounts to well known retailers

We’re an equal opportunity employer. We are committed to building a diverse team and inclusive culture. If you require assistance due to a disability, please contact HR@goonveangroup.com.