Sales Adminstrator

About Precision Casting Ltd

Precision Casting Ltd is a specialist manufacturer providing high-quality precision cast components to a wide range of industries. Based in Totnes, we pride ourselves on quality, reliability, and strong customer relationships, delivering engineered solutions that meet exacting standards.

Job Summary

We are seeking an organised and proactive Sales Administrator to join our office-based team in Totnes. The successful candidate will support the sales function by managing customer enquiries, processing orders, and ensuring smooth communication between customers, production, and internal departments.

Key Responsibilities

• Process customer orders, quotations, and enquiries accurately and efficiently.
• Prepare and issue sales documentation including quotations, order confirmations, and invoices.
• Maintain and update customer records in the CRM/ERP system.
• Act as a point of contact for customer queries via phone and email.
• Liaise with production, planning, and quality teams to track order progress.
• Assist with delivery coordination and liaise with logistics providers.
• Produce regular sales and order reports for management.
• Support the sales team with general administrative duties.

Skills and Experience Required

• Previous experience in a sales administration, customer service, or office administration role.
• Strong organisational skills with excellent attention to detail.
• Confident written and verbal communication skills.
• Competent user of Microsoft Office, particularly Excel and Outlook.
• Ability to manage multiple tasks and work to deadlines.

Desirable Skills and Experience

• Experience in manufacturing, engineering, or industrial environments.
• Familiarity with ERP or CRM systems.
• Knowledge of order processing and logistics coordination.

What We Offer

• Competitive salary, dependent on experience.
• Friendly, supportive working environment.
• Opportunities for training and professional development.
• Healthcare Cashplan, Death in Service Insurance, Employee Assistance Programme.

We’re an equal opportunity employer. We are committed to building a diverse team and inclusive culture. If you require assistance due to a disability, please contact HR@goonveangroup.com.